Service design

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Grip op je ziekenhuisbezoek

UMC Utrecht

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UX design innovatie voor airports

Vanderlande

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Het recht toegankelijk voor iedereen

BrandMR

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Intuïtieve tooling laat Swapfiets groeien

Swapfiets

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Het Grootste Museum van Nederland

Museum Catharijneconvent

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Ontwerp je eigen droomjurk

Vlisco

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Vind je dag

Tate Londen

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Zelfservice als grenscontrole

Schiphol

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Leer Vincent kennen

Van Gogh Museum

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De huurder als huisbaas

De Key

Begrijp je klant op elk punt in de customer journey

Voor een consument is het gebruik van een product of dienst altijd onderdeel van het behalen van een groter doel. Een leuke dag hebben met je gezin, of van A tot Z soepel geholpen worden in het ziekenhuis. Op elk moment in de customer journey je klant begrijpen en er vanuit jouw organisatie aan bijdragen, is het doel van service design. Meer weten? Bekijk onze visie op service design.

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